Customer Service Officer Salary in Brisbane (2026)

Last updated

Customer Service Officers in Brisbane earn a median salary of $65,000 in 2026, with most advertised roles falling between $55,000 and $80,000. That sits 28% below Brisbane's all-roles median of $90,000. Figures are based on 41 jobs advertised on Seek.com.au in Brisbane in the last 30 days.

— Moderate demand 60th percentile by listing volume in Brisbane ↑ +1 listings vs last month
💰 Customer Service Officer · Brisbane
ADVERTISED RANGE
$55,000 – $80,000
Median: $65,000
Apr $65k
May $65k
→ Stable

Based on 2-month data — short-term movement only.

Mid level $55,000 – $80,000
Overall $55k–$80k Mid $55k–$80k $53k $59k $64k $70k $76k $82k
Moderate confidence 41 listings (+1 vs last month) · 01/06/2026

Salary ranges are percentiles calculated from advertised employer bands on Seek.com.au. Figures represent what employers publicly advertise and may differ from actual compensation.

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Bottom 10%  $55,000 Median  $65,000 $80,000  Top 10%

Understanding the Brisbane Market

Customer Service Officers in Brisbane earned $65,000 in May, unchanged from April across 41 listings (up 1). The 38% spread from $55k to $80k is standard. At 28% below Brisbane's all-roles median, this is well below market. Perth ($67,500) and Melbourne ($66,500) both pay slightly more. The overlap with Customer Service Representative roles at the same salary level in Brisbane is notable.

Take Home Pay (based on median $65,000)

Weekly (net)
~$1,003
Monthly (net)
~$4,344
Annual (net)
~$52,133
Total package (incl. 2025-26 super at 11.5%) $72,475

Take-home calculated using 2025-26 ATO tax rates, no HECS debt, full Australian residency. Total package adds 11.5% superannuation to base salary. Adjust for your situation →

Frequently Asked Questions

What is a good starting salary for a junior Customer Service Officer in Brisbane?
Entry-level Customer Service Officers in Brisbane earn $55,000 to $65,000 at the mid level. Government and utilities sectors tend to use this title with structured pay bands, while retail and hospitality sectors use similar job descriptions with lower or equivalent pay.
Is $65,000 a good salary in Brisbane?
At $65,000 and 28% below Brisbane's all-roles median, this is significantly below market. Brisbane's moderate living costs help, but the gap is substantial. Administration Officer roles in the same market pay $70,000, and that title comparison is worth raising at review time.
How much does a Senior Customer Service Officer make in Brisbane?
Brisbane Customer Service Officer roles cap around $80,000. Team Leader and Customer Experience Manager functions, which can pay $75,000 to $95,000 in the same market, represent the natural senior career step from this role.

Other roles in Brisbane

Customer Service Officer salaries in other cities

City Median salary vs Brisbane
Brisbane (this page) $65,000 —
Perth $67,500 +4%
Melbourne $66,500 ~same
Adelaide $65,000 ~same
Sydney $64,220 ~same

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Data sourced from publicly listed job advertisements. Not affiliated with or endorsed by Seek or any third-party platforms. Salary ranges represent advertised figures and may differ from actual compensation. Updated monthly.