Customer Service Officer Salary in Sydney (2026)

Last updated

Customer Service Officers in Sydney earn a median salary of $64,220 in 2026, with most advertised roles falling between $55,000 and $80,000. That sits 29% below Sydney's all-roles median of $90,726. Figures are based on 47 jobs advertised on Seek.com.au in Sydney in the last 30 days.

— Moderate demand 71th percentile by listing volume in Sydney ↑ +3 listings vs last month
💰 Customer Service Officer · Sydney
ADVERTISED RANGE
$55,000 – $80,000
Median: $64,220
Apr $65k
May $64k
→ Stable

Based on 2-month data — short-term movement only.

Mid level $55,000 – $80,000
Overall $55k–$80k Mid $55k–$80k $53k $59k $64k $70k $76k $82k
Moderate confidence 47 listings (+3 vs last month) · 01/06/2026

Salary ranges are percentiles calculated from advertised employer bands on Seek.com.au. Figures represent what employers publicly advertise and may differ from actual compensation.

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Bottom 10%  $55,000 Median  $64,220 $80,000  Top 10%

Understanding the Sydney Market

Customer Service Officers in Sydney earned $64,220 in May, down $780 from April across 47 listings (up 3). At 29% below Sydney's all-roles median, this is significantly below market for Australia's most expensive city. Sydney pays $3,280 less than Perth for this role, an unusual inversion of the typical city premium. The 39% spread is standard.

Take Home Pay (based on median $64,220)

Weekly (net)
~$993
Monthly (net)
~$4,303
Annual (net)
~$51,634
Total package (incl. 2025-26 super at 11.5%) $71,605

Take-home calculated using 2025-26 ATO tax rates, no HECS debt, full Australian residency. Total package adds 11.5% superannuation to base salary. Adjust for your situation →

Frequently Asked Questions

What is a good starting salary for a junior Customer Service Officer in Sydney?
Entry-level Customer Service Officers in Sydney earn $55,000 to $64,220 at the mid level (47 listings). Government and health sector Customer Service Officer roles tend to pay at the upper end of this range due to public sector pay structures. Private sector roles are often at award rate.
Is $64,220 a good salary in Sydney?
At $64,220 and 29% below Sydney's all-roles median, this is a below-market salary for Sydney's cost of living. The $780 decline from April is modest. Receptionist roles in Sydney pay $65,000, essentially the same rate, highlighting the limited premium the 'officer' designation adds in Sydney.
How much does a Senior Customer Service Officer make in Sydney?
Sydney Customer Service Officer roles cap around $80,000. Moving into a customer success, team leader, or account management function is the standard path to $80,000 to $100,000 from this role level.

Other roles in Sydney

Customer Service Officer salaries in other cities

City Median salary vs Sydney
Sydney (this page) $64,220 —
Perth $67,500 +5%
Melbourne $66,500 +4%
Adelaide $65,000 ~same
Brisbane $65,000 ~same

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Data sourced from publicly listed job advertisements. Not affiliated with or endorsed by Seek or any third-party platforms. Salary ranges represent advertised figures and may differ from actual compensation. Updated monthly.