Customer Service Representative Salary in Sydney (2026)

Last updated

Customer Service Representatives in Sydney earn a median salary of $69,160 in 2026, with most advertised roles falling between $60,000 and $80,000. That sits 27% below Sydney's all-roles median of $95,000. Figures are based on 77 jobs advertised in Sydney in the last 30 days.

▲ High demand Top 15% of roles by listing volume in Sydney ↓ -9 listings vs last month
💰 Customer Service Representative · Sydney
ADVERTISED RANGE
$60,000 – $80,000
Median: $69,160
Jun $66k
Jul $69k
↑ Trending up

Based on 2-month data, short-term movement only.

Mid level $60,000 – $77,413
Overall $60k–$80k Mid $60k–$77k $58k $63k $67k $72k $77k $82k
High confidence 77 listings (-9 vs last month) · 02/08/2026

Salary ranges are percentiles calculated from 77 job listings for this role and city, all sourced from Seek.com.au. Of those, 43.0% stated a salary directly. The remaining 57.0% carried a range estimated from the listing, so this median blends advertised and estimated pay. Figures represent what employers advertise and may differ from actual compensation.

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Bottom 10%  $60,000 Median  $69,160 $80,000  Top 10%

Understanding the Sydney Market

The median rose $2,757 to $69,000, making Sydney the best-paying customer service representative market in this data, ahead of Brisbane and Melbourne at $65,000 and Adelaide at $60,000. Listings fell from 86 to 77. Sydney carries three near-identical customer service titles, and this one and customer service officer both sit at $69,000 while generic customer service sits at $65,000. At 43% salary disclosure the figure is reasonably supported.

Take Home Pay (based on median $69,160)

Weekly (net)
~$1,054
Monthly (net)
~$4,569
Annual (net)
~$54,833
Total package (incl. 2025-26 super at 11.5%) $77,113

Take-home calculated using 2025-26 ATO tax rates, no HECS debt, full Australian residency. Total package adds 11.5% superannuation to base salary. Adjust for your situation →

Frequently Asked Questions

What is a good starting salary for a junior Customer Service Representative in Sydney?
Entry is $60,000, the highest customer service floor in this data. Specialisation is what lifts pay, with insurance claims, banking and utilities above retail and general inbound. Sydney's financial services concentration makes those higher-paying contact roles more available here than anywhere else.
Is $69,160 a good salary in Sydney?
No. At $69,000 the role sits 27.2% below Sydney's all-roles median of $95,000, with take-home near $1,054 a week against the highest living costs in this report. It leads the country nominally, but that $4,000 premium over Melbourne disappears against housing. Administration officer at $70,000 is effectively the same money.
How much does a Senior Customer Service Representative make in Sydney?
The ceiling is $80,000, though the mid band stops at $77,000, so headroom is limited. Team leadership and quality assurance are what reach it. Executive assistant work at $105,000 is the destination that changes the band, worth $36,000 over this median.

Other roles in Sydney

Customer Service Representative salaries in other cities

City Median salary vs Sydney
Sydney (this page) $69,160 0%
Brisbane $65,000 -6%
Melbourne $65,000 -6%
Adelaide $60,000 -13%

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Data sourced from publicly listed job advertisements. Not affiliated with or endorsed by Seek or any third-party platforms. Salary ranges represent advertised figures and may differ from actual compensation. Updated monthly.