Customer Service Officer Salary in Sydney (2026)

Last updated

Customer Service Officers in Sydney earn a median salary of $67,333 in 2026, with most advertised roles falling between $60,000 and $84,660. That sits 29% below Sydney's all-roles median of $95,000. Figures are based on 42 jobs advertised on Seek.com.au in Sydney in the last 30 days.

— Moderate demand 62th percentile by listing volume in Sydney ↓ -5 listings vs last month
💰 Customer Service Officer · Sydney
ADVERTISED RANGE
$60,000 – $84,660
Median: $67,333
May $64k
Jun $67k
↑ Trending up

Based on 2-month data — short-term movement only.

Mid level $60,000 – $85,000
Overall $60k–$84k Mid $60k–$85k $58k $64k $69k $75k $81k $87k
Moderate confidence 42 listings (-5 vs last month) · 05/07/2026

Salary ranges are percentiles calculated from advertised employer bands on Seek.com.au. Figures represent what employers publicly advertise and may differ from actual compensation.

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Bottom 10%  $60,000 Median  $67,333 $84,660  Top 10%

Understanding the Sydney Market

Pay for Sydney customer service officers climbed $3,113 this month to $67,333, one of the few gains in this batch, though listings eased from 47 to 42. The role still sits 29% below Sydney's all-roles median, which is standard for front-line service work. Brisbane actually pays a touch more at $70k. The tight spread (p10 $60k to p90 $84,660) means the ceiling is low without a role change.

Take Home Pay (based on median $67,333)

Weekly (net)
~$1,031
Monthly (net)
~$4,470
Annual (net)
~$53,636
Total package (incl. 2025-26 super at 11.5%) $75,076

Take-home calculated using 2025-26 ATO tax rates, no HECS debt, full Australian residency. Total package adds 11.5% superannuation to base salary. Adjust for your situation →

Frequently Asked Questions

What is a good starting salary for a junior Customer Service Officer in Sydney?
Customer service officers in Sydney start near the $60k p10, reaching the $66k mid median with experience. Working in financial services or insurance, handling complaints and escalations, or holding a specific-product knowledge is what lifts pay to the $85k top. A CRM certification or a second language helps at the edges.
Is $67,333 a good salary in Sydney?
No, but it is normal for the role. At $67,333 the median runs 29% under Sydney's $95k all-roles median and nets about $54k, which is tight in an expensive city. That is standard for front-line service work rather than a red flag. The nearby Executive Assistant title ($110,750) shows where support careers can lead with more responsibility.
How much does a Senior Customer Service Officer make in Sydney?
No senior band appears here, so pay tops near the $84,660 p90 for those in specialised or escalation-heavy queues. The step up is into Administration Officer, team leadership or Executive Assistant work ($110,750 median), which rewards managing stakeholders and running a desk rather than a call queue.

Other roles in Sydney

Customer Service Officer salaries in other cities

City Median salary vs Sydney
Sydney (this page) $67,333 —
Brisbane $70,000 +4%
Adelaide $65,000 -3%
Melbourne $65,000 -3%
Perth $65,000 -3%

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Data sourced from publicly listed job advertisements. Not affiliated with or endorsed by Seek or any third-party platforms. Salary ranges represent advertised figures and may differ from actual compensation. Updated monthly.