Customer Service Officer Salary in Sydney (2026)

Last updated

Customer Service Officers in Sydney earn a median salary of $70,000 in 2026, with most advertised roles falling between $60,000 and $85,000. That sits 26% below Sydney's all-roles median of $95,000. Figures are based on 66 jobs advertised in Sydney in the last 30 days.

▲ High demand Top 18% of roles by listing volume in Sydney ↓ -5 listings vs last month
💰 Customer Service Officer · Sydney
ADVERTISED RANGE
$60,000 – $85,000
Median: $70,000
Aug $67k
Sep $70k
↑ Trending up

Based on 2-month data, short-term movement only.

Mid level $60,000 – $83,384
Overall $60k–$85k Mid $60k–$83k $58k $64k $69k $75k $81k $87k
Moderate confidence 66 listings (-5 vs last month) · 30/09/2026

Salary ranges are percentiles calculated from 66 job listings for this role and city, all sourced from Seek.com.au. Of those, 34.3% stated a salary directly. The remaining 65.7% carried a range estimated from the listing, so this median blends advertised and estimated pay. Figures represent what employers advertise and may differ from actual compensation.

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Bottom 10%  $60,000 Median  $70,000 $85,000  Top 10%

Understanding the Sydney Market

The median rose $2,500 to $70,000 while listings eased from 71 to 66. Adelaide leads at $71,000, with Sydney, Brisbane and Perth at $70,000 and Melbourne at $65,000. Within Sydney the officer title now pays $1,000 less than generic customer service at $71,000, which inverts the usual order. At 34% salary disclosure the figure is moderately supported.

Take Home Pay (based on median $70,000)

Weekly (net)
~$1,065
Monthly (net)
~$4,615
Annual (net)
~$55,383
Total package (incl. 2025-26 super at 11.5%) $78,050

Take-home calculated using 2025-26 ATO tax rates, no HECS debt, full Australian residency. Total package adds 11.5% superannuation to base salary. Adjust for your situation →

Frequently Asked Questions

What is a good starting salary for a junior Customer Service Officer in Sydney?
Entry is $60,000 and the mid band starts at the same point, so entry and typical pay overlap entirely. Government, utilities and financial services listings start above retail and general inbound. Case management systems and complaints handling are what appear in listings above the median.
Is $70,000 a good salary in Sydney?
No. At $70,000 a customer service officer earns 26.3% below Sydney's all-roles median of $95,000, with take-home near $1,065 a week against the highest living costs in this report. Four cities pay within $1,000 of this, so relocating achieves little. Administration officer at $72,000 pays marginally more in Sydney.
How much does a Senior Customer Service Officer make in Sydney?
The ceiling is $85,000, though the mid band stops at $83,000, so headroom is limited. Team leadership, quality assurance and complex case ownership are what reach it. Executive assistant work at $112,000 is where this administrative track leads in Sydney.

Other roles in Sydney

Customer Service Officer salaries in other cities

City Median salary vs Sydney
Sydney (this page) $70,000 0%
Adelaide $71,682 ~same
Brisbane $70,000 ~same
Perth $70,000 ~same
Melbourne $65,000 -7%

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Data sourced from publicly listed job advertisements. Not affiliated with or endorsed by Seek or any third-party platforms. Salary ranges represent advertised figures and may differ from actual compensation. Updated monthly.