Customer Service Officer Salary in Perth (2026)

Last updated

Customer Service Officers in Perth earn a median salary of $70,000 in 2026, with most advertised roles falling between $60,000 and $90,000. That sits 30% below Perth's all-roles median of $100,000. Figures are based on 31 jobs advertised in Perth in the last 30 days.

● Moderate demand 58th percentile by listing volume in Perth ↑ +6 listings vs last month
💰 Customer Service Officer · Perth
ADVERTISED RANGE
$60,000 – $90,000
Median: $70,000
Aug $70k
Sep $70k
→ Stable

Based on 2-month data, short-term movement only.

Mid level $60,000 – $90,329
Overall $60k–$90k Mid $60k–$90k $58k $65k $72k $79k $86k $93k

Salary ranges are percentiles calculated from 31 job listings for this role and city, all sourced from Seek.com.au. Of those, 37.5% stated a salary directly. The remaining 62.5% carried a range estimated from the listing, so this median blends advertised and estimated pay. Figures represent what employers advertise and may differ from actual compensation.

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Bottom 10%  $60,000 Median  $70,000 $90,000  Top 10%

Understanding the Perth Market

Customer service officer pay held at $70,000 with listings up from 25 to 31. Adelaide now leads at $71,000, with Perth, Brisbane and Sydney at $70,000 and Melbourne at $65,000. Against Perth's $100,000 city median this is a 30% shortfall, driven by the mining-inflated benchmark rather than unusual service pay. The 43% spread running $60,000 to $90,000 is wider than most customer service bands. At 38% salary disclosure the figure is moderately supported.

Take Home Pay (based on median $70,000)

Weekly (net)
~$1,065
Monthly (net)
~$4,615
Annual (net)
~$55,383
Total package (incl. 2025-26 super at 11.5%) $78,050

Take-home calculated using 2025-26 ATO tax rates, no HECS debt, full Australian residency. Total package adds 11.5% superannuation to base salary. Adjust for your situation →

Frequently Asked Questions

What is a good starting salary for a junior Customer Service Officer in Perth?
Entry is $60,000 and the mid band starts at the same point, so entry and typical pay overlap entirely. Government, utilities and resources sector listings start above retail and general inbound. Case management systems and complaints handling are what appear in listings above the median.
Is $70,000 a good salary in Perth?
No. At $70,000 a customer service officer earns 30% below Perth's all-roles median of $100,000, with take-home near $1,065 a week. Four cities pay within $1,000 of this, so relocating achieves little. Administration officer at $70,000 pays exactly the same, so that lateral move achieves nothing either.
How much does a Senior Customer Service Officer make in Perth?
The ceiling is $90,000, which is high for this title and suggests some resources sector or specialised service roles sit in this sample. Team leadership, quality assurance and complex case ownership are what reach it. That $20,000 climb from the median is the main progression available inside the band.

Other roles in Perth

Customer Service Officer salaries in other cities

City Median salary vs Perth
Perth (this page) $70,000 0%
Adelaide $71,682 ~same
Brisbane $70,000 ~same
Sydney $70,000 ~same
Melbourne $65,000 -7%

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