Customer Service Officer Salary in Brisbane (2026)

Last updated

Customer Service Officers in Brisbane earn a median salary of $70,000 in 2026, with most advertised roles falling between $58,131 and $81,000. That sits 20% below Brisbane's all-roles median of $87,500. Figures are based on 47 jobs advertised in Brisbane in the last 30 days.

● Moderate demand 71th percentile by listing volume in Brisbane ↓ -1 listings vs last month
💰 Customer Service Officer · Brisbane
ADVERTISED RANGE
$58,131 – $81,000
Median: $70,000
Jun $70k
Jul $70k
→ Stable

Based on 2-month data, short-term movement only.

Mid level $57,197 – $80,000
Overall $58k–$81k Mid $57k–$80k $55k $61k $66k $72k $77k $83k
Moderate confidence 47 listings (-1 vs last month) · 02/08/2026

Salary ranges are percentiles calculated from 47 job listings for this role and city, all sourced from Seek.com.au. Of those, 27.5% stated a salary directly. The remaining 72.5% carried a range estimated from the listing, so this median blends advertised and estimated pay. Figures represent what employers advertise and may differ from actual compensation.

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Bottom 10%  $58,131 Median  $70,000 $81,000  Top 10%

Understanding the Brisbane Market

The officer title is worth $5,000 in Brisbane, with this role at $70,000 against $65,000 for customer service listings covering similar duties. Brisbane also leads the country here, ahead of Sydney at $69,000 and Melbourne at $66,000. Volume and pay were both flat, 47 listings against 48 and no change in the median, making this one of the steadier support roles in the city. At 28% salary disclosure the precision is limited.

Take Home Pay (based on median $70,000)

Weekly (net)
~$1,065
Monthly (net)
~$4,615
Annual (net)
~$55,383
Total package (incl. 2025-26 super at 11.5%) $78,050

Take-home calculated using 2025-26 ATO tax rates, no HECS debt, full Australian residency. Total package adds 11.5% superannuation to base salary. Adjust for your situation →

Frequently Asked Questions

What is a good starting salary for a junior Customer Service Officer in Brisbane?
Entry is $58,000 and the mid band starts at $57,000, so there is effectively no gap between the two. Government and utilities listings start higher than retail or general inbound at the same experience level. Case management systems and complaints handling are the specific skills that appear in listings above the median.
Is $70,000 a good salary in Brisbane?
It is below average but better than the alternatives. At $70,000 the role sits 20% under Brisbane's all-roles median of $87,000, with take-home near $1,065 a week. It still pays more than generic customer service anywhere in the country. Administration officer at $80,000 is the clearest next step and uses the same skill set.
How much does a Senior Customer Service Officer make in Brisbane?
The ceiling is $81,000, which sits just above the administration officer median, so the bands meet at the top. Team leadership, quality assurance and complex case ownership are what reach it. Beyond this point, progression means moving into administration or operations rather than further up customer service.

Other roles in Brisbane

Customer Service Officer salaries in other cities

City Median salary vs Brisbane
Brisbane (this page) $70,000 0%
Sydney $69,689 ~same
Melbourne $66,328 -5%
Adelaide $65,000 -7%
Perth $65,000 -7%

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Data sourced from publicly listed job advertisements. Not affiliated with or endorsed by Seek or any third-party platforms. Salary ranges represent advertised figures and may differ from actual compensation. Updated monthly.