Customer Service Officer Salary in Brisbane (2026)

Last updated

Customer Service Officers in Brisbane earn a median salary of $70,000 in 2026, with most advertised roles falling between $57,532 and $87,339. That sits 22% below Brisbane's all-roles median of $90,000. Figures are based on 47 jobs advertised in Brisbane in the last 30 days.

● Moderate demand 69th percentile by listing volume in Brisbane ↑ +15 listings vs last month
💰 Customer Service Officer · Brisbane
ADVERTISED RANGE
$57,532 – $87,339
Median: $70,000
Aug $66k
Sep $70k
↑ Trending up

Based on 2-month data, short-term movement only.

Mid level $59,610 – $87,438
Overall $57k–$87k Mid $59k–$87k $55k $62k $69k $76k $83k $90k
Moderate confidence 47 listings (+15 vs last month) · 30/09/2026

Salary ranges are percentiles calculated from 47 job listings for this role and city, all sourced from Seek.com.au. Of those, 24.5% stated a salary directly. The remaining 75.5% carried a range estimated from the listing, so this median blends advertised and estimated pay. Figures represent what employers advertise and may differ from actual compensation. Fewer than a quarter of these listings stated a salary, so the median leans heavily on estimates.

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Bottom 10%  $57,532 Median  $70,000 $87,339  Top 10%

Understanding the Brisbane Market

The median rose $3,908 to $70,000 with listings up sharply from 32 to 47. Adelaide now leads this title at $71,000, with Brisbane, Perth and Sydney clustered at $70,000 and Melbourne at $65,000. The odd detail is local: generic customer service listings in Brisbane pay $72,000 this month, $2,000 more than the officer title, which inverts the usual order. Only 25% of listings stated a salary, so treat both figures with some caution.

Take Home Pay (based on median $70,000)

Weekly (net)
~$1,065
Monthly (net)
~$4,615
Annual (net)
~$55,383
Total package (incl. 2025-26 super at 11.5%) $78,050

Take-home calculated using 2025-26 ATO tax rates, no HECS debt, full Australian residency. Total package adds 11.5% superannuation to base salary. Adjust for your situation →

Frequently Asked Questions

What is a good starting salary for a junior Customer Service Officer in Brisbane?
Entry is $57,000 and the mid band starts at $59,000, so the two sit close together. Government, utilities and financial services listings start above retail and general inbound. Case management systems and complaints handling are the specific skills that appear in listings above the median.
Is $70,000 a good salary in Brisbane?
No. At $70,000 a customer service officer earns 22.2% below Brisbane's all-roles median of $90,000, with take-home near $1,065 a week against moderate living costs. It sits mid-table nationally with almost no variation to chase. Administration officer at $80,000 is the clearest step and uses the same skill set.
How much does a Senior Customer Service Officer make in Brisbane?
The ceiling is $87,000, which sits above the administration officer median of $80,000, so the top of this band is competitive with the next title along. Team leadership, quality assurance and complex case ownership are what reach it. Beyond this point, progression means moving into administration or operations rather than further up customer service.

Other roles in Brisbane

Customer Service Officer salaries in other cities

City Median salary vs Brisbane
Brisbane (this page) $70,000 0%
Adelaide $71,682 ~same
Perth $70,000 ~same
Sydney $70,000 ~same
Melbourne $65,000 -7%

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Data sourced from publicly listed job advertisements. Not affiliated with or endorsed by Seek or any third-party platforms. Salary ranges represent advertised figures and may differ from actual compensation. Updated monthly.